The contractual basis for our services and your agreement with Brightgrid.
Last updated: April 12, 2026
These terms of service apply to every quotation, agreement, and delivery of work by Brightgrid Solutions & Installaties. We recommend reading them carefully before entering into an agreement with us.
The following terms are used in these conditions:
Brightgrid is a company established in the Netherlands and can be contacted via the details below:
Company: Brightgrid Solutions & Installaties Address: Vlierstraat 31, 7544 GE, Netherlands Email: contact@BrightGrid-installaties.nl Phone: +31 6 22666413 KVK: 42012887 VAT: NL005432438B11
These terms apply to every quotation, offer, and agreement between Brightgrid and the Client, unless expressly agreed otherwise in writing. Deviations from or additions to these terms are only binding if confirmed in writing by Brightgrid. The applicability of any purchasing or other terms of the Client is expressly rejected. For Clients who are consumers, nothing in these terms limits mandatory rights under Dutch consumer law.
All quotations issued by Brightgrid are non-binding and valid for 30 days from the date of issue, unless the quotation states otherwise. Quotations are based on the information supplied by the Client and a reasonable assessment of the conditions at the work location. If, at the start of or during the Work, the actual situation materially differs from the assumptions in the quotation, Brightgrid is entitled to adjust the price and schedule in consultation with the Client. Obvious mistakes or errors in a quotation do not bind Brightgrid.
An agreement is formed when the Client accepts Brightgrid's quotation in writing or electronically, or when Brightgrid begins performing the Work at the Client's express request. Brightgrid reserves the right to refuse an assignment without stating reasons, for example if the Work cannot be carried out in a technically or safely responsible manner.
All prices are in euros and exclusive of VAT (standard rate 21% for business Clients), unless stated otherwise. For consumers, VAT is always stated separately on the invoice. Prices are based on the cost of materials, wages, and taxes at the time of the quotation. For agreements with a term longer than three months, Brightgrid is entitled to index the agreed price based on objectively verifiable cost increases (for example CBS index figures or supplier price adjustments). Additional work is quoted separately and, upon the Client's written approval, becomes part of the agreement.
Brightgrid performs the Work to the best of its ability and judgment, in accordance with the Dutch standards applicable to electrotechnical installations and work under voltage. Delivery times indicated by Brightgrid are indicative, unless a firm deadline has been expressly agreed in writing. Brightgrid is entitled to engage third parties for (parts of) the Work; these terms also apply in favor of such third parties.
To ensure proper and safe performance of the Work, the Client shall:
Invoices issued by Brightgrid must be paid within 14 days of the invoice date, in the manner indicated by Brightgrid, without any right to suspension or set-off unless mandatory law provides otherwise. In the event of late payment, the Client is in default by operation of law. From that moment, Brightgrid is entitled to charge the statutory (commercial) interest, as well as 1% interest per month on the outstanding amount for business Clients. All reasonable extrajudicial collection costs are borne by the Client; for consumers in accordance with the Dutch Incassokosten Act (WIK) and the BIK Decree.
Materials and parts supplied are covered by the warranty provided by the manufacturer or supplier. Workmanship performed by Brightgrid is covered by a 12-month warranty from the date of delivery, unless a different term has been agreed in writing. The warranty lapses if defects result from incorrect or careless use, alterations or interventions by the Client or third parties, normal wear and tear, or external causes such as overvoltage, lightning strike, moisture, or fire. This warranty does not limit consumers' statutory conformity rights.
Brightgrid's liability toward the Client is limited per event — a series of related events counting as a single event — to the amount invoiced for the relevant assignment, and in any case to the amount paid out by Brightgrid's liability insurer in the relevant case. Brightgrid is not liable for indirect damage, consequential loss, lost profit, missed savings, business interruption, or reputational damage. These limitations do not apply if the damage results from intent or deliberate recklessness on the part of Brightgrid or its managerial staff, and do not limit mandatory liability toward consumers.
Force majeure means any circumstance beyond Brightgrid's control that makes it unreasonable to require performance of the agreement, including: disruptions at suppliers, transport problems, pandemics, extreme weather, strikes, government measures, fire, and energy or network outages. During the period of force majeure, Brightgrid's obligations are suspended. If the force majeure situation lasts more than 60 days, either party may terminate the agreement in writing, without any obligation to pay damages to the other.
All designs, drawings, schematics, calculations, advice, and technical documentation produced by Brightgrid remain the property of Brightgrid and may not be reproduced, made available to third parties, or used for purposes other than those for which they were provided, without Brightgrid's prior written consent.
In performing the agreement, Brightgrid processes personal data of the Client. This processing takes place in accordance with the General Data Protection Regulation (GDPR) and our Privacy Policy.
Either party is entitled to terminate the agreement in writing if the other party attributably fails to perform a material obligation and does not remedy the failure within 14 days of written notice of default. Brightgrid is also entitled to terminate the agreement without further notice of default if the Client is declared bankrupt, files for suspension of payments, or if the Client's business is liquidated.
Complaints about performance of the agreement must be submitted to Brightgrid in writing via contact@BrightGrid-installaties.nl, fully and clearly described, within 14 days of discovery and no later than 14 days after completion of the Work in question. Brightgrid confirms receipt and responds substantively within 14 days of receipt. The parties will use their best efforts to resolve complaints amicably.
Disputes arising out of or relating to the agreement are submitted exclusively to the competent court in the district where Brightgrid has its registered office, without prejudice to the consumer's right to submit the dispute to the court designated by law within one month of Brightgrid's written notice.
All quotations, agreements, and legal relationships between Brightgrid and the Client are governed exclusively by Dutch law. The applicability of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.
Brightgrid is entitled to amend these terms unilaterally. Material changes are communicated to the Client by email at least 30 days before they take effect. If the Client cannot reasonably accept the change, the Client may terminate the agreement in writing before the effective date.
For questions about these terms, please contact us:
Email: contact@BrightGrid-installaties.nl Address: Vlierstraat 31, 7544 GE, Netherlands Phone: +31 6 22666413